Order Tracking Solution

Order management ‘used to be’ a task, isn’t anymore. Divert your focus on growing your orders, and not managing them.

Objective of
Customer Order Tracking System

Customer Order Tracking system is developed to help organization manage and maintain customer orders , engineer production process , allocation of process , dispatch management and provide summary dashboard & reports to track performance, Overall help to reduce manual intervention and therefore increase profitability

Tackle your order management like a pro.

Order creation

Search customer from existing database or create new & create order for customer

Allocate executive

Once order is created allocate appropriate executive who will be responsible for order delivery

Process allocation

Choose process from master, set start and end date to come up with internal delivery date.

Track order status

Dashboards to track status, Email notification for delayed orders sent to respective stake holders.

Why Customer Order Tracking System

Analytical info

Various reports and dashboard to monitor and take appropriate decisions

Efficient tracking

System automatically tracks order status & provides timely alerts/ reminders/ escalations to avoid any order delay

Interactive Reports

To analyze customer , orders, processes , dispatch for all orders

Customizable

Designed to easily customized production process , user roles & alerts as per business requirements

Order Tracking Modules

Process Flow

Customer Order Tracking system is developed to help organization manage and maintain customer orders , engineer production process , allocation of process , dispatch management and provide summary dashboard & reports to track performance, Overall help to reduce manual intervention and therefore increase profitability

Payment Gateway

A payment gateway is a merchant service provided by an e-commerce application service provider that authorizes credit card or direct payments processing for e-businesses, online retailers, bricks and clicks, or traditional brick and mortar.

Reports and Dashboard

Dashboard reporting is a visual representation of your company’s key performance indicators (KPIs). Using data from other reports, dashboard visuals provide charts and graphs to give an at-a-glance vision of your company’s performance.

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